Telephone Interview Tips

Telephone Interview Tips

Telephone Interview Tips

Most job interviews can seem quite daunting and a telephone interview is no exception. This particular approach to interviewing candidates has increased over time and it’s important you spend as much time preparing for this as you would do for a face-to-face interview.

Much like a face-to-face interview, you still have to get your personality and point across. This can seem tricky when the person on the other end of the phone can’t even see you. It is therefore key that you feel comfortable, relaxed and most of all, prepared.

The team at Neaves & Neat have put together a list of extra tips to help you along, ensuring you create the right impression over the phone:

Find a quiet space – the last thing you want in the middle of an interview is any distractions. The priority is to choose a time when you are going to be alone. Consider having the interviewer call you on a landline (this will avoid any signal issues). Think about how to avoid  possible interruptions.

Do your research – this is no different to any other interview. Research the company, its background and any latest news or potential articles about them. If possible, try and find out the structure of the phone interview beforehand. Is it going to be a structured list of questions? Is there a time limit? Will it be more of an informal chat?

Smile – whilst this may sound odd because the interviewer can’t actually see you, smiling can affect your tone of voice. You want to come across as confident, cover up any nerves that may come across over the phone and sound upbeat. Smiling can also help you feel more positive.

Prepare questions and make notes – always make sure you have a list of questions ready to ask at the end of the interview. This shows that you are taking an interest in the company and the role itself. Equally, be prepared for any questions that the interviewer will ask you. Have your CV to hand as they may enquire about particular aspects of your past roles. Keep a pen and paper to hand so that you can make a note of anything you feel is important. You don’t want to forget anything or get caught off guard.

Listen – this is key in an interview. It’s easy to get distracted. Try not to accidentally interrupt them.

Be yourself – this can be difficult when you can’t read interviewers facial expressions or body language. However, whilst you want to come across as professional, it’s also really important to be yourself and let your personality come across. The interviewer will want to know if you’re the right fit for the team. First impressions are key. Make sure you are sitting comfortably and whilst you might be nervous, try to come across as friendly and approachable.

If there are any other aspects of the interview that you are worried about, please give us a call. Hayley, Jess and Claudine are always on hand to answer any questions you might have and guide you through.


Good luck from us all at Neaves & Neat!


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