Relationship Account Manager

Hours: Monday-Friday 9am-5:30pm

Location: Cambridge

Salary: Negotiable

An excellent opportunity has arisen for a Relationship Account Manager to join a small yet fast-growing business based in Cambridge.

As a Relationship Account Manager, you will be joining a growing team where you have the potential to develop your role as the business evolves.

Duties include:

  • Relationship building – Confidently onboarding assigned new clients giving excellent customer service and building relationships.
  • Operational processes – Performing compliance checks and verifications, handling multiple accounts, opening new accounts and reconciling.
  • Database maintenance – Update and maintain data across the organisation in relation to all client dealings, call handling, follow up and marketing activities.
  • Process Improvement – Continuous development and enhancement of procedures, building best practice to ensure the company provides a first class and efficient service to clients.

Candidate Requirements:

  • Experience working in a customer service or account management position
  • Ideally you will be familiar with CRM systems
  • Solid experience in Microsoft Excel
  • Experience of reconciling would be desirable
  • A financial, economic or project management background would be advantageous but is not essential
  • Impeccable attention to detail
  • Organised – If you enjoy managing your own priorities, this position would suit you!
  • Confident communicator
  • Enthusiastic and willing to learn

Neaves & Neat Employment Services Ltd. are acting as an Employment Agency for this Permanent vacancy.

Job details

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Cambridge Cambridgeshire
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Permanent |
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Negotiable

Want more information?

Please call Hayley Murfitt on 01353 667005 or email hayley@nandn.co.uk.

Neaves & Neat Employment Services Ltd. are acting as an Employment Agency for this Permanent vacancy.