Call Centre and Customer Service Customer Service and Sales Coordinator

Customer Service and Sales Coordinator

Location: Brandon

Hours: Full Time

Salary: £21,000 per annum

Due to continued growth an exciting opportunity has arisen for a customer service and sales administrator to join a fast paced and successful company.

This role involves a lot of customer contact therefore candidates with a customer service background in retail or a busy office-based customer service role would be well suited. Full training will be given with regard to the sales administrative aspects of the role.

Using an online CRM system, you will update and collate customer and order information, and will liaise with team members to provide management information as requested. You will communicate with Sales, Commercial and Customer Service teams to resolve customer queries relating to sales and operational issues as well as engaging with external parties.

Daily tasks for the Sales Administrator:

• Customer service duties, responding to customer queries.
• Updating CRM system making sure all information is accurate
• Admin duties such as quotes and pricing
• General administration duties

Candidates require:

• Excellent customer service skills
• Excellent telephone manner
• Be self-motivated and a team player
• You will be highly organised with excellent communication skills and you will be computer literate as well as a fully conversant on all Microsoft packages.

In return my clients offer a competitive salary / benefits package.

If you have not received a response from me within 4 working days then unfortunately your application has been unsuccessful for this vacancy. We update our vacancies daily so please do not hesitate to apply if another vacancy catches your eye.

Neaves & Neat Employment Services Ltd. are acting as an Employment Agency for this Permanent vacancy.