29 Sep Conducting video interviews: what you need to know.
Companies around the world have had to make adjustments to prioritise the health and safety of their employees and communities amid COVID-19 restrictions.
In March, this left many Talent Acquisition Specialists scratching their heads and reassessing their whole hiring process. In many cases, the decision was made to transition from face-to-face interviews to virtual ones.
For many, this will be many peoples first time conducting a video interview, something designated for the high-volume graduate campaigns.
So, what can you do to ensure you get the best out of the next interview you conduct via video?
Have a plan
Hopefully, by the time you have got to the point of conducting video interviews, you have decided how you are going to make that happen. During a recent episode of the East Anglia Business webinar series, Dr Kay Maddox-Daines explained that you need to decide how the interview will take shape, before the day as this will influence you in terms of preparation and what questions you will ask. Is it two individuals having a conversation? Is it a panel interview?
Share expectations, timelines and names of interviewers
Uncertainty is stressful. Looking for a new job is stressful. But you can help alleviate some of that stress by sharing information and removing elements of uncertainty. There is no such thing as overcommunication in preparing to conduct a video interview.
Give the candidate a rundown of what they can expect, just as you would for a face-to-face interview. Share tips on video technology and let them know ahead of time if they need to download anything.
Think about your background
There is a lot of talk about candidates having the right setting for the interview, but what about the person conducting it? Find a spot that is clean and free of anything distracting in the background. Pick a quiet space that will allow you and your candidate to communicate clearly and, as much as possible, without interruption.
Be personable and professional
It’s important to signal to every candidate that the video interview they’re about to have is every bit as important and serious as an in-person interview would be. So, dress appropriately. And, like a face-to-face interview, make sure the ringer is turned off on your phone as are the notifications on your email.
Once the interview starts, remember to smile and nod. Make and sustain eye contact. Speak clearly. Nod when the candidate talks to show that you’re tracking.
2020 has profoundly changed the way you recruit. But that doesn’t mean it is for the worst. Video interviewing has allowed for recruiters to keep the hiring pipeline moving, quickly and safely.
A well-executed video interview is as powerful as an exception face-to-face experience. Ultimately, utilising video in your recruitment process shows you are an agile and flexible business, which is a strong employer brand message and successful company culture.
For more advice on how to conduct a video interview, watch the recent episode of the East Anglia Business Webinar with Hayley Murfitt, David Copple and Dr Kay Maddox-Daines.